Who’s Going to Manage Your Rental?
It’s the question that shapes half your ownership experience — and most buyers ask it last. Here’s how to ask it first, what to ask any manager on this island, and the local company I actually send people to.
The three ways rentals get run here
Every Port Aransas rental runs on one of three models, and none of them is wrong — they’re different jobs:
In-house resort and condo programs
The building runs the program — front desk, housekeeping, brand standards. Seamless for guests, least control for you, and in some communities it’s simply how it works.
An independent local manager
A company that runs your property like a business on your behalf — pricing, guests, cleaning, maintenance, the 2 a.m. phone call. Most island houses and many condos run this way.
Yourself
Real money saved, real job acquired. On an island with no local workforce to hire casually, self-managing from Houston is the “second job with better sunsets” the checklist warns about — some owners love it; know which owner you are.
If you’re in the second lane — most out-of-town owners are — the next section is the interview.
The six questions to ask ANY property manager (including mine)
1.“Is your fee charged on gross revenue or net?”
The question that reveals the most, fastest. A percentage of gross means the manager collects on taxes and platform fees you never keep. Ask it plainly and watch how plainly it gets answered.
2.“Who actually cleans — your employees or subcontractors?”
Turnover quality is your review score. Employees answer to the manager; subs answer to their schedule.
3.“What’s your markup on repairs?”
Some bill at cost. Some add a percentage to every lightbulb. Over a year of salt-air ownership, this line item is not small.
4.“How do I get out if this isn’t working?”
Long contracts protect managers. Short exit clauses protect you — and signal a manager who plans to earn the renewal.
5.“Can I block my own dates — and how many?”
It’s your house. The answer should not be complicated.
6.“How do you document turnovers and damage?”
“Trust us” is not documentation. A recorded inspection you can see is.
Print these. Ask them of anyone — including the company I’m about to recommend. A good manager enjoys these questions; that’s how you know.
The one I actually send people to
Port A Vacation Co. — Alistair and his crew, right on Roberts Avenue, a few blocks from my office. Their line is “Real. Local. Accountable.” and having watched them work, I’ll vouch for all three words.
How they answer the six questions, in their own terms: a flat 16% of net rental revenue — not gross, “not on taxes, not on platform fees.” Cleaning by their own W-2 in-house team, not subs — and cleaning is paid by the guest, not you. Repairs billed at cost, no vendor markups. No long-term contract — a 30-day exit, no penalty. Unlimited personal-use blocks (seven days’ notice, around existing bookings). A documented inspection of every turnover, and they cover the first $200 of documented guest-caused damage per stay themselves — and pursue the guest for anything above it.
The part I’d underline: their reporting shows you the full path from what the guest paid to what lands in your account — which sounds obvious and, in this industry, isn’t. They deliberately load the fees the market will bear onto the guest side (cleaning, pets, vehicles, concierge), so the commission is a smaller cut of a smaller base. Alistair’s own rule for his team: “If our take isn’t covered by what a self-managing owner would’ve missed otherwise, we’re not doing our job.”
And here’s the part nobody else on the island offers: guests book the house, a golf cart, e-bikes, even a Jeep in one checkout, with a 24/7 local team behind the stay. Happy, well-equipped guests are the whole business — your reviews are written by people who had a perfect day in Port A.
Full disclosure, island-style: no fee changes hands for this recommendation. Alistair and I send each other people we trust because that’s how this town works — my clients get a manager I’d use myself, his guests get an agent who lives here. If his answers to the six questions ever change, so does this page.
Talk to them: Alistair · (361) 247-0427 · al@portavacation.co · portavacation.co/owner — free estimate within one business day; bring your current owner statement if you have one and make them show you the side-by-side.
Who this page is honestly NOT for
- •No-STR neighborhoods. Island Moorings and some communities don’t allow short-term rentals at all — the quiet is the point. If that’s your neighborhood, you don’t need a manager; you need a neighborhood guide.
- •In-house-program buildings where the regime’s program is the program — ask before you buy, not after.
- •Born self-managers who genuinely want the job. Respect. Read the STR Buyer Checklist anyway — the turnover math applies to you most of all.
From the Insider guide library
The Port A STR Buyer Checklist
The management decision is one chapter of a bigger conversation — turnovers, permits, the insurance stack, reserves, and the owner-use math that decides whether the place serves you or employs you.
Get the free guideThe one question, one last time
Every good island decision ends at the same question: does the math still work after everything real is counted? A manager is one of the biggest lines in that math — choose one the way you’d choose the property. And if you’re still at the “which property?” stage, that’s literally my favorite part of the job.
Frequently Asked Questions
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